The Mentor vs. The Manager: The Role of a Good Leader
- Nikita Suratwala
- Apr 3
- 2 min read

We read countless articles, attend leadership seminars, and listen to experts talk about what makes a great leader. Yet, when it comes to real-world application, leadership remains an evolving, deeply personal journey. Is a great leader someone who excels at managing processes, achieving targets, and ensuring operational efficiency? Or is leadership about mentorship – guiding individuals, unlocking potential, and shaping careers?
In my experience, the answer isn’t one or the other; it’s a delicate balance of both. The real question is: how do you strike that balance to create a thriving, motivated team while driving business success?
When we look back, we have all had managers who ensured we met our deadlines and delivered results, and we have also had mentors who shaped our thinking, guided us through challenges, and helped us grow beyond what we believed was possible. Some of us were lucky to have a single person who played both roles – a leader who managed with clarity but also mentored with vision.
Over the years, I have learned that leadership isn’t about choosing between being a manager or a mentor; it’s about integrating both mindsets to bring out the best in people.
But these mindsets don’t come from books but from experiences – learning from mistakes, observing great leaders, and seeing firsthand the impact of mentorship. The best teams I have worked with were led by individuals who seamlessly switched between being managers and mentors. They knew when to be directive and when to step back and let people learn. They set clear expectations but also invested in personal and professional growth.
Here’s what I think should be our approach:
ü Be clear about expectations, but flexible in execution.
ü Offer guidance, not just answers.
ü Recognize effort, not just results.
ü Invest in people beyond their job descriptions.
ü Balance authority with approachability.
Leadership is about making an impact. Investing in people's development not only boosts their performance but also strengthens the entire organization. When you empower your team, they become more engaged, more loyal, and more successful. And ultimately, that's what drives sustainable growth.
Would love to hear your thoughts, insights and perspectives on this.
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